Medicaid Transportation NYC | Get Your Medical Rides Covered
If you have Medicaid, you may not pay a single dollar for your medical rides. We help patients across all five boroughs get to appointments safely and on time — every day.
What Is Medicaid Transportation in NYC
Medicaid transportation NYC is a covered benefit that pays for your rides to and from medical appointments when you have active Medicaid and no other way to get there. It is not just for emergencies.
It covers planned non-emergency trips including dialysis, chemotherapy, doctor appointments and hospital discharge rides across Manhattan, Brooklyn, Queens, the Bronx and Staten Island. This service is called non-emergency medical transportation — or NEMT — and it is available to eligible members at no out-of-pocket cost.
At NYC Wheelchair Transportations we help Medicaid patients across all five boroughs get to their appointments safely and on time every single day.
Check My Eligibility
Who Qualifies for Medicaid Medical Transportation in New York
To qualify for Medicaid transportation eligibility NYC you need to be a fully enrolled Medicaid member traveling to a covered health service. You also need to show that you do not have another way to get to your appointment.
Patients who use wheelchairs, have a serious disability or need a wheelchair-accessible van or ambulette have a strong case for eligibility. Older adults and patients with recurring medical needs like dialysis or chemotherapy are among the most common people we serve every week.
If you are in a Managed Care or MLTC plan your transport now goes through Medical Answering Services (MAS) — the state contractor for MAS transportation NYC Medicaid. Our team can help you figure out which path applies to you.
📞 +1 (718) 207-0511 | ✉️ [email protected]
The Problems That Get in the Way
Here is what we hear from patients all the time. Rides do not show up — or they show up late and the appointment gets missed. Drivers arrive in the wrong vehicle. Phone hold times are long. The booking process is confusing.
And nobody explains that starting March 2024 all Managed Care and MLTC members now schedule transport through MAS directly — not through their health plan anymore.
For dialysis patients missing a session is not just inconvenient. It is dangerous. For patients using wheelchairs or ambulettes getting the wrong vehicle means starting all over. These are real problems that affect real people in the Bronx, Brooklyn and Queens every single week. That is exactly why NYC Wheelchair Transportations exists.
How NYC Transportations Handles Your Medicaid Medical Transportation
We take the stress out of the whole process. Whether you need a one-time ride or recurring transport for weekly treatments we handle the scheduling, the pickup and the drop-off so you can focus on your health.
Medicaid Wheelchair Transportation
Fully ADA-compliant vehicles with ramps, tie-downs and space for a caregiver. Every driver is trained in patient handling and wheelchair securement so when we show up the vehicle is actually ready for you.
Medicaid Transport to Dialysis
Dialysis is three times a week for most patients — over 150 trips a year. Our NEMT transportation service is built around exactly this kind of recurring schedule. We show up. Every time.
Medicaid Ambulette Service
For patients who need more than a standard car service our ambulette option provides spacious, stable vehicles with climate control and proper safety restraints — including stretcher transportation for patients who must remain reclined.
Free Medicaid Transportation
For eligible members traveling to covered medical services the cost is handled through your Medicaid benefits. Our customer service team can walk you through what applies to your plan before you book anything.
How to Book Medicaid Transport NYC
Getting started is straightforward once you know the steps. Our team is available 24 hours a day to walk you through the process.
Confirm Your Medicaid Enrollment
Verify your Medicaid is active and that your plan covers non-emergency medical transportation. If you are under a Managed Care or MLTC plan, contact MAS to arrange authorization.
Call or Book Online
For rides directly through NYC Wheelchair Transportations call us at +1 (718) 207-0511 or use our online reservation page. Our team confirms everything quickly.
Book at Least 2–3 Days Ahead
Try to book at least 2 to 3 days ahead for a single appointment. You can request rides up to 30 days in advance. Always give as much notice as possible if you need to cancel.
Set Up a Standing Schedule
For recurring treatments like dialysis set up a standing schedule so you are not rebooking every week. Set it once and we handle the rest — same driver, same time, every session.
📞 Medicaid transportation NYC phone number: +1 (718) 207-0511 | You can also book online and our team will confirm everything quickly.
Benefits of Choosing NYC Transportations for Medicaid Non-Emergency Transportation
ADA-Compliant Fleet
Every vehicle meets full ADA standards with ramps, secure wheelchair tie-downs and daily sanitization. Medicaid covered medical transportation in New York does not have to feel uncomfortable — and with our fleet it never does.
Serving All Five Boroughs
We run active routes across Manhattan, Brooklyn, Queens, the Bronx and Staten Island every day. Our Bronx wheelchair accessible transportation, Queens wheelchair accessible transportation and Staten Island wheelchair transport services are staffed around the clock. We also cover Westchester and White Plains.
24/7 Dispatch and On-Time Arrivals
Our team is available 24 hours a day. Early morning procedures, late evening hospital discharges and everything in between. Someone is always there to confirm your ride and track your driver in real time.
Trained and Caring Drivers
Every driver is CPR certified, background checked and trained in patient handling. They know how to work with passengers using wheelchairs, ambulettes and stretchers and they treat every passenger with real patience and care.
| Feature | Medicaid MAS Transport | NYC Wheelchair Transportations (Private Pay) |
|---|---|---|
| Cost to patient | Usually free with Medicaid eligibility | Transparent flat-rate pricing |
| Advance booking required | Yes — often a few days to 30 days ahead | No — same day available |
| Wheelchair van available | Depends on assigned provider | Always available |
| Stretcher transport | Limited | Always available |
| 24/7 availability | Business hours for scheduling | 24 hours a day |
| Standing order option | Yes — through MAS | Yes — directly with us |
| Does Medicaid cover wheelchair transport? | Yes — for eligible members with covered services | Private pay — clear flat rates |
Real Reviews From Medicaid Patients Across NYC
“Before switching to NYC Wheelchair Transportations I missed two dialysis appointments in one month because the other provider kept sending the wrong vehicle. Since coming here I have not missed a single session.”
“The driver always calls ahead. For someone managing a serious health condition that kind of reliability changes everything.”
“Booking handicap transportation for my mother was the first time I actually felt like someone was handling it. She arrived at her appointment calm instead of stressed.”
Why Choose NYC Transportations for Medicaid Transportation in New York
We are a licensed non-emergency medical transportation provider serving all five boroughs and the surrounding metro area. Our vehicles meet state certification requirements, our drivers are fully trained and our service runs 24 hours a day without gaps.
We work within the MAS system for Managed Care members and we also serve patients arranging transport directly. Whether you need a single ride or a full recurring schedule we handle it with the same level of care every time.
Plain and simple. We show up, we are on time and we treat every passenger like their ride actually matters. Because it does.
📞 +1 (718) 207-0511 | ✉️ [email protected]
📍 63-09 108th St, Forest Hills, NY 11375
